Our History

Founded in 2004, headquartered in Krakow, Poland and currently employing over 100 full-time staff, Evolving Outsourcing is part of Evolving Group, a multi-lingual, full service HR Services, Training & Outsourcing company.

Supplying more than 300 companies in over 15 countries with Outsourcing, Recruitment and HR solutions. Our clients ranging from large multinationals to small and medium enterprises are located throughout the European Union, Canada and the Middle-East.

Our Business Process Outsourcing services include Customer Interaction Solutions, Back Office – Document & Data Management Solutions, IT Tech Support Solutions, Finance & Accounting Solutions as well as Internet & E-commerce Outsourcing Solutions.

Our business success is built on providing companies with high performance business process outsourcing (BPO) solutions that enable clients reduce costs, drive revenue, enhance customer service and eliminate non-core activities. To achieve this requires significantly more than a ‘lower cost’ delivery centre. It requires systematic planning and an executable framework coupled with a culture of delivering excellence through a combination of people, process & technology.

At Evolving we have developed two key proprietary methodologies to enable us to fulfill our promise of ‘Operational Excellence Delivered’ namely, ‘Evolving Transition Management Methodology TM’ and ‘Evolving Excellence Program TM’. This relentless persuit of excellence has lead to continuous and increased gains for our client partners and ourselves.

We believe our results speak for themselves with annual revenue growth of over 130% for the past three years and an 84% repeat client business.

As a young, energetic and innovative company we believe our continued success will be measured by exceeding our clients expectations. Therefore, we know we need to work harder, respond faster and deliver better results than our competitors. We look forward to assisting you!

Evolving Outsourcing is fully licensed by the polish Government.

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