Evolving runs Bad Debt Collections for a number of our Clients in the UK and Ireland. Our Collections Team is closely integrated with our Accounts Receivable (AR) function and once AR has escalated the process to a certain point (predefined in discussions between Evolving & the Client) the issue is seamlessly transferred to our Collections Team. Experience has told us – and shown us – that Agents require different skills across AR & Collections so we have split this activity into two distinct, highly-specialized divisions.