Our strategic location in Krakow, the 'Silicon Valley of Poland', as well as our expertise in sourcing and attracting the best talent means that Evolving can deliver significant cost savings to our clients while helping drive revenue, enhance customer service and eliminate non-core activities. However, our value proposition is not solely based on being a low-cost provider. Value, as every business owner knows, is a function of price and quality. For a BPO engagement to be successful both price (savings) and quality (improvements) must be delivered to the client. At Evolving Outsourcing we speak as much about process improvement as we do about cost savings. While process improvements can be more difficult to measure and quantify, on the operating cost side we provide our clients with savings of 30% to 50%.